"Email delivers the highest ROI by an eye-popping margin:a whopping $57.25 for every dollar spent on it in 2005." -- DMA, October, 2006

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Frequency

Monthly emails and content and frequency options positively impacted a company's reputation. - Habeas (2008)

40% of consumers say email comes too often - David Daniels, Vice Presidnet, JupiterResearch (Dec. 2007)

B2B subscribers are twice as likely to consider email "spam" if it comes "too frequently." - MarketingSherpa (2007)

More than one-quarter of the email that consumers received in their inboxes was marketing. - JupiterResearch (2007)

Wednesday was the best day of the week in the third quarter of 2007 to send email in terms of click (3.9%) and open rates (25.4%). - eROI (2007)

Average open rates on Tuesdays were 22.6% and clicks were 3.2%; open rates on Thursdays were 23.6% while click rates were 3.7%; open rates on Friday were 23.1% and clicks were 3.1%; and open rates on Sunday were 20.7% while clicks were 2.4%. - eROI (2007)

Most marketers send email to their customers once a week. - Shop.org, State of Retailing Online 2007 report (Sept. 2007)

The average marketer sends 64 messages to their customers a year. - Shop.org, State of Retailing Online 2007 report (Sept. 2007)

The average marketer sends out 5.2 million email messages, including newsletters and one-off campaigns, or an increase of about 24% from the 2005 level of 4.2 million pieces. - JupiterResearch "E-mail Spending and Governance 2007" (2007)

When askedd why recipients stopped subscribing to opt-in emails, more than one-half said the content was no longer relevant, and 40% said they were getting too many offers. - JupiterResearch (2007)

45% of small businesses execs want to receive the (email) newsletter weekly, 34% said monthly. - Bredin Business Information (2007)

60% of online retailers conduct between one and three campaigns each month;
32.8% coordinate four to 15 campaigns each month;
7.2% conduct more than 15. - Internet Retailer (2007)

37.4% say they receive more email than they expected when they signed up. - Return Path (2007)

28% say they got the amount of email they expected at sign-up. - Return Path (2007)

During the holiday season (the five-week period of Nov. 18 to Dec. 22), the largest online retailers increased their email volume by 47% on average, upping their send rate to 2.2 emails per week from 1.5 emails per week, as compared to the 15 weeks prior (Aug. 5 to Nov. 17). - Email Experience Council/RetailEmail.Blogspot (January 2007)

33.9% of B2B email newsletters are typically sent once a month. - Marketing Sherpa (November 2006)

11.9% of B2B email newsletters are typically sent once a week. - Marketing Sherpa (November 2006)

42.4% of B2B email newsletters are typically sent less than once per month. - Marketing Sherpa (November 2006)

5.8% of B2B email promotions are typically sent once a week. - Marketing Sherpa (November 2006)

21.2% of B2B email promotions are typically sent two to three times a month. - Marketing Sherpa (November 2006)

36.5% of B2B email promotions are typically sent once a month. - Marketing Sherpa (November 2006)

32.7% of B2B email promotions are typically sent Less than once a month. - Marketing Sherpa (November 2006)

63.8% of retailers conduct up to three email campaigns each month. - Internet Retailer (Aug 2006)

25.2% conduct between four and eight campaigns per month. - Internet Retailer (Aug 2006)

62.8% indicate that they've increased the frequency of email campaigns in the past year. - Internet Retailer (Aug 2006)

Email frequency is greater in 2007 than in 2006, which was greater than in 2005. - DMA (Nov 2006)

13% of retailers had not sent their first email within three weeks of the subscription date. Retailers included iTunes, CDW, Sears, 1800flowers, Walgreens, Drs. Foster & Smith, Snap-On, QVC, Sam's Club, Shop.MLB, NFLshop, Niketown and Reebok. - Retail Email Subscription Benchmark Study (2006)

Consumers are getting an average of 35 emails a day. - Jupiter Research (2005)

Business recipients get nearly 100 per day. - Radicati Group (2005)

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